Our team

As Lead Product Designer at BCS, Theresa designs with one goal in mind: making compliance simpler, smarter, and more human—applying cross-industry expertise to elevate user outcomes, so teams can focus less on managing regulations and more on growing their business and refining their operations.

With over 25 years of design experience, she has successfully led work across healthcare, fintech, edtech, travel, and SaaS—bringing together regulatory detail, business goals, and user needs. Her career spans everything from mobile and kiosk experiences to enterprise platforms and brand systems, giving her a uniquely broad perspective on how design can simplify complexity and drive user delight. She thrives on turning frustration into intuitive workflows and data into meaningful insights, helping teams save time, reduce risk, and focus on growth rather than red tape.

Theresa transforms the complexity of insurance compliance into tools that are clear, actionable, and empowering—and most importantly, something you can count on.