Big Challenge to Big Results
Learn how compliance moved from a liability to a #1 asset for this midwestern benefits agency.
Compliance Advisory Program (CAP)
The compliance infrastructure your agency needs, without the full-time hire.
CAP gives your agency the people, processes, and technology to make compliance a competitive advantage. We work behind the scenes so your team leads with confidence and your clients never question whether you have it handled.
"With all the changes…it can be overwhelming. With BCS as a partner, we can speak with the utmost confidence to our clients & potential clients. We’ve even taken business from the “big box” brokerages with the help of BCS!"
Vonda Capo
Principal and Sr. Advisor
Harbor Benefits & Insurance
Learn more about Jared's Story now!
"As a producer, I’ve got cost containment down. Compliance? Not so much. For the first time in a 20-year career, BCS has come along side us and helped us set up processes that are making a huge difference. We recently had an employer tell us ‘I’ve been waiting for this for years.’ It’s a game changer."
Jared Blaudow
Large Account Sales Executive
Dimond Bros Insurance
Learn more about Jared's Story now!
The most common compliance problems
CAP is designed to address the issues we repeatedly hear from agencies like yours:
Competing with the big-box brokers is next to impossible due to our relative lack of compliance resources
We don't have deep internal compliance expertise
We're afraid our current clients will see us as "novice" or "unfit" due to our lack of knowledge
We're having trouble keeping up with new regulations
We don't have a good resource for document (policy, carrier contract, etc.) review
Clients don't follow through implementing what we tell them
"We used to spend days solving problems that takes BCS a matter of hours. They're a partner to us just like we're a partner to our employer clients. They make us shine brighter!"
Edwige Ligonde
2021 Benefits Pro Broker of the year | Partner, Market Director
"Not only are we adding a lot more value for our clients and prospects, but we’re also much more efficient in how our internal teams operate."
Melissa Reynolds
Director of Operations, CPI
"We were growing our benefits business, but were not compliance people – and we knew we needed the help to get to the next level. BCS has changed the game completely – we’re able to face it head on now. Frankly, I don’t know how we got along without them."
Mike Holley
Director of Employee Benefits
Dimond Bros Insurance
"BCS has delivered big time. The CAP program has given our team so much confidence with compliance, and I can't even begin to explain the business impacts. They're fantastic in front of our groups - it's not uncommon to hear 'They're rockstars!' or 'They make things so easy to understand!' from key clients."
Mike Johnson
VP of Employee Benefits
Hausmann-Johnson Insurance
What other brokers are experiencing as part of the CAP program:
Reduced agency overhead
Reduced risk of E&O claims
Acquisition of new BORs
Improved AE/ Producer efficiency
Retention of key accounts
What working with BCS does for your business
CURRENT STATE
Reactive compliance
Wasting time of producers & staff trying to address complex compliance issues
Key accounts at risk of leaving
We don’t know what we don’t know
Disorganized processes
FUTURE STATE
Proactive compliance strategy
Delegation of compliance tasks instead of producers or account managers
Competitors unable to find compliance gaps in your key groups
Compliance Confidence = improved overall business performance
Documented, repeatable processes
Frequently asked questions
What makes BCS different from other compliance support options like attorney hotlines or association memberships?
Hotlines give you answers. CAP gives you a system built on three things: our people, your agency's processes, and BCS Pro, our compliance management platform. When a compliance issue comes up, your team knows what to do, who handles it, and how to communicate it to the client. Attorney hotlines don't train your account managers or sit in front of your key groups. We do.
How does compliance actually help us grow our book of business?
Compliance is one of the few areas where a mid-size agency can genuinely out-execute a national firm. The big brokers have compliance departments. Most of your competitors don't. When your producers can walk into a prospect meeting and conduct a structured compliance review that uncovers real gaps, that conversation changes. It stops being about price and starts being about risk. A single new 200-life group more than covers a full year of CAP.
Why would we need a compliance consultant if we already have an in-house compliance lead or a legal resource like ERISA counsel?
Your in-house person is probably fielding the same questions on repeat, putting out fires, and struggling to get producers to actually implement what they're told. ERISA counsel is there for the hard legal calls. Neither one is building training calendars, coaching account managers, or sitting in front of your clients. That's the gap we fill. Most agencies with internal compliance resources tell us BCS makes their person significantly more effective, not redundant.
Do you train our team, or is this just a support resource for leadership?
The whole team. That's actually one of the things that drives the most visible ROI for our clients. When account managers can spot a compliance issue early, and producers can lead a compliance conversation confidently, your agency operates differently at every level. We build training around your service calendar so it's practical, not theoretical.
We’re already doing “pretty well” with compliance—what would we gain by working with BCS?
"Pretty well" usually means you're covering the basics and nobody's gotten burned yet. What most agencies don't have is a proactive system that scales as they grow, a way to use compliance offensively in sales conversations, and documented processes that don't live in one person's head. If compliance isn't actively helping you win and retain business right now, there's room to get more out of it.
Is CAP an outsourcing solution, or a referral resource for my clients?
CAP is a strategic partnership built around your agency's operations. You get our compliance experts working alongside your team, documented processes that don't live in one person's head, and access to BCS Pro, the platform your producers and account managers use to run compliance reviews, generate client-ready reports, and stay ahead of deadlines. Your clients experience it as your agency being sharper and more responsive. They never need to know we're involved.